Speaking Conversation Commerceâs Language Customers, according to Mastercard, are ready for commerce via conversation, and a surprising number are already doing it via voice assistants on their phones, their speakers and with chatbots all around the web. The potential is there, Mastercardâs SVP of Commerce for Every Device, Kiki Del Valle, told PYMNTS â but the offerings still have a lot of evolving to do. With security topping that list. |
The Need/Convenience Credit Card Paradox A significant portion of the population has no access to credit, and that is sometimes by choice. At the same time, many who may want it, canât get it, even if theyâve overcome a one-time shock to their financial system. In a discussion regarding the recently published Financial Invisibles report, Karen Webster and Unifundâs CEO, David Rosenberg, delved into the use of credit by those who say they need it to survive â or use it simply as a conduit to convenience and rewards. |
The Payments Known Unknowns/Unknown Unknowns Battleground What you donât know can hurt you in payments. Old systems and processes at FIs and merchants have spanned decades, but a brave, new world means legacy (systems) lag. Renovite COO Jim Tomaney tells Karen Webster that payments infrastructure must be flexible enough to let rails co-exist alongside old ones, while looking beyond the POS toward the unknown next big payments scheme on the horizon. |
| Intelligence Of Things Tracker™ | NEW REPORT: How IoT And AI Make Pet Commerce Smarter From monitoring a petâs activities and health to re-ordering supplies, IoT and AI are fueling a pet commerce market already valued at nearly $70 billion. In the January Intelligence of Things Tracker, Yaroslav Azhnyuk, CEO of smart pet tech device maker Petcube, tells PYMNTS how AI and IoT could reshape commerce for pets and the merchants who want to sell to their owners. Also, find the latest rankings of 250 top IoT providers and news on connected tech that sizzled at CES. | |