From the Investors
Brad Feld of Foundry Group describes a framework for increasing conversion and decreasing churn (ICDC) and why SaaS founders should plan for it in “Managing New User Satisfaction On A Daily Basis”
Jeremy Kaufmann of Scale Venture Partners explores how it's mathematically possible for a SaaS business to be simultaneously growing at both 150% and 400% in "The Growth Rate Mirage"
Leo Polovets of Susa Ventures expands on three mistakes he sees founders make when discussing competitive moats in “Thoughts on Competitive Moats” (tweetstorm)
Albert Wenger of Union Square Ventures responds to recent cold email pitches, using the same copy and pasted message, with his own tips in “How To Cold Email an Investor”
Roger Ehrenberg of IA Ventures provides a valuable window into his culture, mind-set, priorities and passions behind investing in “My Approach to Venture Investing”
From the Operators
Susan Su of Reforge and ChenLi Wang of Dropbox cover frameworks for international growth, which countries and what timing, deciding on your first international outpost, and more in “Dropbox’s Playbook for International Expansion”
Mike Slagh of Shift shares why he partnered with Expa to create a path for military veterans to find their way in the startup world in “If You Want to Hire Veterans, We’re Here to Help”
John Saddington of Pinpoint discusses a critical reminder to startup founders about maintaining their overall health in "My Startup Almost Killed Me" (video)
The Signal summarizes their 2016 interview series that captures valuable lessons from detangling technical issues to developing scalable software products in “Product Wisdom from 2016”
Matt Galligan of Postmates details why he’s hanging up his founder hat for a while and joining a growth stage company in “Not a Typical Founder Path…”
