From Seed to Series B, VC Meta-Thesis, Customer Success Manifesto, and must-read posts by Bill Gurley, Wade Foster, Alea Qawiyy, and more.
daily_logo_cyan.png
 

The Mattermark Daily is a hand-curated newsletter compiled daily to bring you first-person accounts of entrepreneurship, investment and insights from the startup ecosystem. If you enjoy what you read here, please consider forwarding it to spread the word. Not getting the daily regularly? Click here to subscribe!

         
 
Tuesday, May 9, 2017

Your Sales Success Depends on These 4 Data Points (read)

Data will make you better at your job and your life easier. It allows sales managers to understand a customer's preferences and pain points — what gets them most excited and what keeps them up at night. The more specific the data, the better you'll be able to segment and personalize.

Whether you're looking to revamp how and what data you collect or you're starting from scratch, here are four types of data that will help you build customer relationships and ultimately hit your numbers.

DARPA_Big_Data.jpg

 

From the Investors

Mesh Lakhani of Mark 2 Capital shares his experience investing in online lenders as a family office in “The Future Of Family Office Investing: Using Technology to Invest in Debt

Gil Dibner takes an in-depth look at Systems of Intelligence, barriers to entry, and enterprise VC investing in the post-SaaS world “Is This The VC Meta-Thesis We’ve Been Looking For?

Nicholas Chirls of Notation Capital provides fourteen thoughts (and questions) on navigating the blockchain landscape in 2017 in “Notation + Crypto

Mike Miller of Liquid 2 Ventures discusses three classes of investors, what they look for from SaaS and infrastructure companies, and reveals his approach for translating investor expectations into revenue targets in “From Seed To Series B” (video)

Bill Gurley of Benchmark reflects on why he knows Sarah Tavel will get in front of breakout companies early, challenge Benchmark’s thinking on new markets, and help them make sharper decisions in “Benchmark’s New General Partner Sarah Tavel

 

From the Operators

Wade Foster of Zapier explains why thinking outside the Silicon Valley box positioned Zapier to build a uniquely customer- and employee-first culture in “How Zapier Pulled Off Its One-and-Done Approach to Fundraising

Lincoln Murphy of Sixteen Ventures publishes a 12k word AMA he did on everything from setup fees, sales and customer success alignment, customer scorecards, two-sided markets, and more in “Customer Success AMA Transcript and Video

Patrick Woods of Keen IO gives a behind-the-scenes look at the account health automation his team built in "How We Scale Customer Success with Automation and Intelligence"

Alea Qawiyy of Booz Allen Hamilton passes on her knowledge to recruiters and hiring managers sourcing candidates from coding schools in “How to Interview a Web Developer Who Just Graduated from a Coding Bootcamp

Marc Hemeon of Design, Inc., believes good design principles can be learned and exercised by anyone and gives you a basic knowledge of practical design tips you can apply today in “How to Not Suck at Design, a 5 Minute Guide for the Non-Designer.

 

The Perfect Amount of Global Business News, in Five Minutes

If you're not already subscribed to Quartz's excellent Daily Brief email, you probably should be. The Daily Brief is just the right amount of global business news you want each morning, contains stories from around the web, and feels like it was written by a smart, trusted advisor.

Check it out here.

 

Must-Reads From Today's Raise The Bar

Inbound Rocket walks you through the technique and show you, how you can use it for your business to get that evergreen traffic arriving at your front door in “The Skyscraper Technique, A Proven Framework To Boost Your Traffic

Jake Henderson of Ladder covers why many people overlook customer interviews, the importance of customer interviews, how to successfully plan, conduct, and review these conversations in “Using Customer Interviews To Capture Deep Insights

Kenny Goldman of Helpful.com reflects on how he structured his first role as Sales Ops, his main responsibilities, what motivated him to create that role, when you know it’s the right time to think about hiring Sales Ops, and more in “Going From Account Executive to Sales Ops

Raise The Bar is our other newsletter focused on sifting through the mountains of content out there around sales, marketing, and growth to help the community of DOERS who grow companies.

Click here to be subscribed to Raise The Bar

Add the Power of Mattermark Lead Enrichment to Salesforce

Salesforce (Email Banner).png
 
 

Curated with love by Nick Frost.
 
 
 
Have feedback for us? You can reply to this email, or contact nick@mattermark.com 

Update your email preferences to choose the types of emails you receive.

View this email on the web.