It’s getting close to the holiday season for many readers, and great content is becoming a bit light. We’ll publish again tomorrow (Thursday the 21st) and then be back December 26th!
Operators! Have a great post in the works? Finish it up and send it over to us by 3pm PT tomorrow and we’ll consider it for inclusion!
From the Operators
Sinead McSweeney of GoSquared explains the value created when every employee provides customer support on a weekly basis in “Why we do all-hands live chat”
From the Investors
Rob Go of NextView Ventures has a playbook for seed-stage companies to run an end-of-year planning session similar to that which a larger company would run in “The 2018 Planning Guide for Seed-Stage Startups”
Noah Jessop of Founder Collective provides a list of tips for fundraising founders that may help alleviate some of the conflicting incentives in the founder/investor relationship in “The Definition of a ‘Good’ Deal (and How They Mess With Investors)”
Eric Tobias of High Alpha believes the best VCs can predict the future, and thinks they can do that by absorbing as much data as possible in “The Best VCs are ‘Listeners’”
Ash Rust of Sterling Road spells out the benefits, do's, and dont's when pursuing partnerships as an earlier stage startup “When Should Startups Pursue Partnerships?”
Catherine Ulrich of FirstMark Capital defines six different types of product managers, and shares not only the benefits they can each bring, but also the dangers that can accompany each silo in “The 6 types of Product Managers. Which one do you need?”
