UK-based cloud contact centre provider MaxContact has expanded its Australian channel partner program with the appointment of Melbourne-headquartered cloud, voice and data services wholesaler CommsChannel as a managed services partner.

Brown-Forman, a big American-owned liquor and wine company which does business in more than 170 countries, appears to have been attacked by cyber criminals using the REvil ransomware.

Despite significant impacts on Australia’s telecommunications services and infrastructure by the Covid-19 pandemic, customer satisfaction improved slightly during the most recent quarter, according to a new report by telecoms lobby group Communications Alliance.

The only dedicated Information Technology (IT) faculty in Australia’s coalition of the Group of Eight research universities - the Faculty of IT at Monash University - is marking its 30th anniversary in 2020.

Global education software and services company Tribal Group has signed a five year contract with Auckland’s Carey Baptist College for the deployment and ongoing management of its student management system, ebs:VET.

TPG Telecom's Dan Lloyd has been selected as the new chairman of the mobile industry lobby group, Australian Mobile Telecommunications Association, following the resignation of Telstra's Jane van Beelen.

And of course, there's plenty more so for all the news visit www.itwire.com.

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Stan Beer, Editor, iTWire

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