Microsoft 365 adds security tools for SMBs, Lyft continues to climb biz travel ranks, and ACI Worldwide finds banks see opportunity in APIs.
| | BUSINESS TO BUSINESS EDITION | Why Amazon Business Targets B2B eCommerceâs 'Tail Spend' When Amazon realized that businesses were already shopping on their site, there was just one thing to do, the head of commercial customers for Amazon Business Martin Rohde told PYMNTS: Build a specialized eCommerce platform just for B2B buyers. That platform, Amazon Business, has more than 1M business customers and 85,000 suppliers â all of whom, Rohde says, address the 20 percent of the business purchasing spend that isnât predictable, nor related to the core operations of the business. |
The Multibillion-Dollar Problem Of B2B Payments Friction Large enterprises in the U.K. make hundreds of millions of dollarsâ worth of B2B payments every month. Despite a recent push of innovation in this space, supplier payments are riddled with errors, disputes and delays, finds a new report from Optal. The survey reveals just how expensive these mistakes are: Millions of dollarsâ worth of misdirected transactions, countless hours wasted on manual reconciliation and $55 billion in late payments. |
| T&E | Expense Management Left Behind By Indiaâs ePayments Push India's demonetization policy and push toward ePayments created an open door for FinTechs. The shift hasn't been easy on small businesses, however: They may have changed how they make payments, but managing employee expenses remains highly manual, says Yashwanth Madhusudan, cofounder and CEO of India-based T&E startup Fyle. He spoke with PYMNTS about how the nation's digitization drive has (and hasn't) changed SMBs' spend management habits. | | |
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