| Green tech: Microsoft uses hydrogen fuel cells as data center power backups Microsoft has announced long-term commitments to reduce its carbon footprint. Recent data center hydrogen fuel cell tests take another step toward these goals. | Windows 10 is introducing a host of new features, a platform-unifying design, and Microsoft's Windows-as-a-service strategy. This guide will help you get up to speed on the most significant details. |
  Businesses are increasingly using chatbots and other types of artificial intelligence (AI) to handle customer service calls. On the plus side, chatbots can save companies time and money and free up employees to focus on other tasks. On the negative side, chatbots can frustrate and annoy customers if the interaction goes awry or doesn’t achieve the desired outcome. 20 books to help companies improve workplace diversity and inclusion Today's recommended downloads |
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 What are the top priorities in your organization's budget for fiscal calendar year 2021? How has the COVID-19 crisis affected your fiscal 2021 budget planning? We want to know. Take this quick survey. A special feature from ZDNet and TechRepublic |
Robots have moved off the assembly line and into warehouses, offices, hospitals, retail shops, and even our homes. ZDNet explores how the explosive growth in robotics is affecting specific industries, like healthcare and logistics, and the enterprise more broadly on issues like hiring and workplace safety. Connect with TechRepublic |
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