Are you ready to bid adieu to the MQL? Many marketers say they are. But MQLs are so woven into GTM strategy and KPIs that replacing them sounds better in theory than in practice.
Today, contributor Kathleen Schaub looks at the history and conundrum of MQLs and also offers five ideas for marketers ready to move on.
Also today, Zac Stucki looks at the role of marketing in customer churn. To paraphrase the famous line from “Top Gun,” your marketing is making promises your product can’t keep.” Want to guess what happens at renewal time when that’s the case?
Finally, today is the day Microsoft drops the hammer on non-compliant bulk email senders. We’ve added an audio deep dive to our popular page on bulk email requirements that sums it all up for you.
Mike Pastore
Editorial Director