FEBRUARY 18, 2020

2020 NADA Convention and Expo Wrapup

NADA Chairman: Car Dealers Not Cowed By Disruptors

In his inaugural convention speech, Rhett Ricart says dealers “thrive on disruption.”

‘We Have to Win Together,’ GM’s CEO Tells Dealers

Mary Barra says dealers need to be profitable to GM can reinvest in the product, and dealers need to be profitable so they can reinvest in the business.

As competition for customers intensifies, dealers can stand out from the crowd by offering better customer experience and by being the first in line when customers are ready to buy. See how artificial intelligence can help your dealership do both. Learn More

Gail Miller: From Housewife to Owner of Business Empire

Larry H. Miller’s widow receives an unprecedented standing ovation after an inspiring speech at the annual J.D. Power Auto Summit.

As Nissan Struggles, Dealers Get Marketing, Incentive Support

Wards Intelligence data paints a bleak sales picture for the Nissan brand: In 2019, nearly every nameplate sedan, utility vehicle and truck was down relative to 2018.

BMW Gearing Up Dealers for Electrification

Starting in 2021, the German automaker will roll out three all-new battery-electric vehicles, starting with the iNEXT CUV, followed later that year by the iX3 CUV and the i4 four-door coupe in 2022.

‘Fire’ Unsuitable Job Candidates Before Hiring Them

Having applicants interview complete strangers is part of the Sellchology drill.

Car Dealerships Should Hire More Women, Panelists Say

“You have to really believe” it’s worth it, says Sherry Schultz of the Walser Automotive Group.

Consumers Taking Out Bigger – and Longer – Vehicle Loans

“We’ve seen a tremendous shift in how terms have increased,” says Experian’s Melinda Zabritski.

RouteOne’s Path to Streamlined Credit Processing

The company has 20,000 dealers enrolled on its credit application processing platform, including 9,000 participating in its eContracting service.

Cox Automotive Presents Woman of the Year Award to Virginia Dealer

“As our industry evolves, we need people of all genders and races,” says recipient Liza Myers Borches, head of Carter Myers Automotive.

Advice to Auto Dealers: ‘Enjoy the Used-Car Market’

“Dealers like to make money, and used cars are a way to make money,” says Jonathan Banks of J.D. Power.

Avoid Overpaying for Used-Car Inventory

“Dealers are always looking for something they can buy and profitably bring it back to the dealership, but that process has got to be efficient,” says Brad Kokesh, general manager of software provider DealerSocket.

Volvo Car Dealers Go Back to School

The Volvo Car Executive Leadership Program is in partnership with Yale University.

Dealers Leave ‘Unmistakable’ Imprint

Charlie Gilchrist tells fellow dealers, “Don’t let others define who you are.”

Help OEMs By Helping Car Buyers, Ford Exec Says

Joy Falotico, Ford’s chief marketing officer and president of the automaker’s Lincoln luxury division, says auto finance has room for improvement in the area of innovative payment solutions.

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