NEW: Bank of America dre w outrage over its coron avirus response — here's how it dropped the ball

The largest US banks have spent years trying to erase the public's memory of the 2008 financial crisis, when poor underwriting standards and Wall Street operations run amok brought down the global economy.

Bank of America has drawn outrage from customers and staff over its handling of the coronavirus crisis — here's a look at how it dropped the ball Bank of America keeps finding itself on the defensive when it comes to its response to the coronavirus crisis. Customers flocked to Twitter to complain about the bank requiring that applicants for a government-backed small business lending program already have a loan with the bank. Two weeks earlier, it drew heat after California Governor Gavin Newsom said that the lender was the only one among dozens that had not agreed to his demands for a 90-day mortgage payment holiday. In the banking trading division, leaked audio showed a top exec rejecting concerns of staff who didn't want to come to the office for fear of the coronavirus. Here's a look at how the blunders at Bank of America unfolded. Read now on BI Prime → Email sent to: newsletter@newslettercollector.com | Unsubscribe Terms of Service | Privacy Policy © 2020 Insider Inc. 1 Liberty Plaza, New York, NY 10006