Also, 7 ways to improve customer satisfaction with AI
A massive storm caused severe damage to the electric grid in western New England, downing trees and knocking out power to more than a quarter million people.
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The North Carolina Senate unanimously passed legislation that would increase punishments for intentionally damaging utility equipment after substation shootings in Moore County cut power to 45,000 homes and small business for several days last year.
As global warming threatens to put much of the ski industry out of business over the next several decades, resorts are beginning to embrace a role as climate activists in the halls of government.
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Episode 39 of Factor This! featuring Arcadia founder and CEO Kiran Bhatraju, is available now!
NERC said systemic performance issues could lead to widespread outages if they were to persist. 
AI can help utilities drive measurable financial and operational results and deliver the personalized experiences consumers expect, including time-sensitive and on-target communications.
Why the roll-out of electric vehicle chargers needs to go hand-in-hand with measures to manage America’s electricity networks.
Householder and Borges were charged with violating the federal Racketeer Influenced and Corrupt Organizations Act, or RICO, for actions relating to their roles in a $60 million scheme to pass and protect Ohio’s nuclear and coal bailout law, which also gutted the state’s clean energy standards.
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