Amazon has established a local presence in Australia, which will make it easier and cheaper for its highly mobile population to shop with the global eCommerce giant. However, the company’s promise to offer customers choice, speed and the best price can only be met if suppliers want to sell on the platform, and can be paid easily, sans exorbitant cross-border fees. Hyperwallet CEO Brent Warrington tells Karen Webster how he and his team are working with Amazon to close this critical gap for Amazon Australia.  Read More...

Fans of Charles Dickens' A Christmas Carol may have gotten something of a kick watching the payments and commerce ecosystem last week, as the Ghosts of Past, Present and Future all made appearances. Granted, they were not Christmas spirits — instead representing the ghosts of breaches, crashes and hacks that have been, are currently going on and will likely occur in the future. They were certainly eye-catching, though, and perhaps enough to make some of us change our ways.  Read More...

When online lingerie seller Adore Me’s 11 million customers have questions, Nicolas Capuono, vice president of customer relationships, says they turn to AI and bots for help. In the latest PYMNTS Omni Usage Report, a Vantiv collaboration, Capuono explains why Adore Me is using Facebook Messenger and friendly AI-powered bots to service its customers. Find that, data on customer behavior at grocery stores, the latest headlines and rankings of 103 players, inside.  Read More...