New rules to handle complaints about the NBN will take effect from June this year, the Australian Communications and Media Authority has announced.

Australia's peak telecommunications consumer body, the Australian Communications Consumer Action Network, says proposed new rules designed to improve telco complaint handling will ensure that the regulator has better tools to ensure practices of telco providers improve.

The London-based global consumer activist group, Consumers International, has called for access to fair and secure internet for all, action against scams and fraud, and better consumer protection online.

South Australia’s City of Mitcham local council has implemented an enterprise software solution from TechnologyOne as part of its shift towards an improvement in customer services.

Wireless equipment vendor Netgear is launching its first Arlo mobile IoT smart device in Australia, which will be connected by Telstra to its 4G LTE network.

And of course, there's plenty more so for all the news visit www.itwire.com.

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Stan Beer, Editor in Chief, iTWire

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