Your weekly digest of tech news, IT stories, and SaaS productivity tips.
 
BetterCloud
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The How to Automate Onboarding and Offboarding to Boost Operational Efficiency
 
 
First LastPass, now this?
 
 
Greetings friends. I hope your week is going splendidly.

Welp. Not to be a Debbie Downer, but there's been another incident involving the theft of customer passwords.

Let's talk about it.
 
 
What happened?
 
 
Here's your quick rundown of what happened:
  • Thousands of Norton LifeLock customers had their accounts compromised recently, potentially allowing criminal hackers access to customer password managers.
  • The likely culprit? A credential stuffing attack, rather than a compromise of its systems.
  • It reportedly took 12 days to detect the breach and another 32 days to tell anyone.
 
 
Why does it matter?
 
 
Here's why I think this matters to IT.
  • As Dark Reading points out: Attackers lately have targeted identity and access management systems. One compromise can unlock a veritable treasure trove of data across high-value accounts.
  • Tips from Naked Security: If you are in the habit of re-using passwords, don’t do it any more! And don’t use related passwords on different sites.
  • Oh, the irony: "The irony is that the victimized users would have probably been protected if they had used their involved password manager to create strong passwords on their Norton logon account," says Roger Grimes, data-driven defense evangelist at KnowBe4.
 
 
What You Should Know This Week
 
 
 
 
Norton LifeLock Says Thousands of Customer Accounts Breached
 
TechCrunch
 
“In accessing your account with your username and password, the unauthorized third party may have viewed your first name, last name, phone number, and mailing address,” the data breach notice said.
 
Read More >>
 
 
 
 
 
Product Tip: Add New Miro Actions to Your BetterCloud User Lifecycle Management Workflows
 
BetterCloud Monitor
 
Automatically take 7+ actions in Miro with BetterCloud's new Enterprise Miro Integration. Learn how to take your onboarding and offboarding workflows to the next level.
 
Read More >>
 
 
 
 
 
Microsoft Launches Azure OpenAI Service with ChatGPT Coming Soon
 
The Verge
 
ChatGPT is coming to this Azure service soon, as businesses get to use new AI models in their own apps.
 
Read More >>
 
 
 
 
 
7 Rules to Communicate the Business Value of IT
 
CIO Dive
 
Showing IT’s value effectively can help improve approval rates for funding requests, especially in times of financial headwinds.
 
Read More >>
 
 
 
 
 
Google Might Be Making Its Own Version of AirTags
 
Mashable
 
Google is reportedly working on its own alternative to AirTags. The project, codenamed "Grogu" (after the popular character in The Mandalorian), could potentially launch alongside new Pixel phones this fall.
 
Read More >>
 
 
 
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DIVE IN
 
 
 
Tips & Tricks for the Digital Workplace
 
 
 
 
7 Tips to Work Smarter in Google Docs
 
Collaborating on emails, dictating text, jumping straight into video calls... try these productivity tricks and get more done in less time.
 
Learn More at Wired
 
 
 
 
Zoom Wants to Make You an Avatar (Not the James Cameron Kind)
 
Zoom is ringing in the new year with the attitude, "New year, new cartoon version of you!" Here's a breakdown of the new Zoom features and what to expect in future meetings.
 
Learn More at CNET
 
 
 
 
5 Microsoft Outlook Rules You’ll Actually Use
 
With Microsoft Outlook rules, you can keep your emails organized and your inbox in tip-top shape. Rules can move emails to folders, play sounds, automatically reply, and much more.
 
Learn More at How-To Geek
 
 
Hey, before you go
 
 
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You can send me an email by replying directly to this email. We always love to hear feedback from readers, so tell us what you think.
 
 
 
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Signing off—
 
 
 
 
Christina (from BetterCloud)
 
 
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