A Dunkin' Donuts employee has been fired for writing "Stop 'Hangin' out in-front of the store. If you have a Full Time Job! -- management" on a homeless customer's cup. The store owner has condemned the action and says he wants to reach out to the customer to apologize. The Cincinnati Enquirer (tiered subscription model) (6/29)
The Anatomy of a Modern Day Manager Do you have what it takes to be a great manager? Great managers look at their organizations and ensure their own internal systems are prepared to get them through the challenges that lay ahead. Just as a body must respond to the challenges it faces in the world every day, managers need to maintain foundational systems as well. Learn more.
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Recruiting & Retention
Don't ignore negative Glassdoor reviews Bad reviews on Glassdoor can harm a business by steering away good job candidates. Jobvite's Rachel Bitte advises paying close attention to Glassdoor and considering it part of a brand strategy, providing prompt and polite responses to complaints. Business News Daily (6/28)
The ABCs of GDPR for HR Many organizations are looking for ways to improve employee hiring and retention, and people analytics are immeasurably valuable as recruiting and human capital tools. A new EU law, however, affects how many employers in the United States collect, store and analyze data. Register for the webcast to learn about specific impact for U.S. based employer.
The digital insurance startup Bind administers benefits for self-insured employers and offers on-demand health coverage that can reduce costs for companies and employees by steering patients to lower-cost care, said CEO Tony Miller. "What happens is the consumers actually go and buy the more cost-effective provider and they save money. But more importantly, the entire pool saves money," Miller said. CNBC (6/28)
The HR Leader
If HR can't speak in business terms, it's in trouble HR leaders need to build a stronger relationship with CEOs and prove they understand the business. "CEOs have no interest in you being an HR leader, they want you to be a business leader with HR expertise," says Michelle Smith, vice president of marketing at O.C. Tanner. HR Dive (6/25)
