WardsAuto Dealer Fixed Ops
 
WardsAutoDealer Fixed Ops Edition

DECEMBER 19, 2024

Cars Are Great, Until They’re Not

According to Consumer Reports' test track director, dealers must unpack customers’ past experiences to move them toward future ones.

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Experts Puncture Perception That BEVs Will Cost Auto Jobs

Elaine Buckberg, the former chief economist at General Motors, says that contrary to common belief, the adoption of battery-electric vehicles actually could lead to the creation of more jobs.

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Dealers Can Connect With Consumers by Overcoming Tech Concerns

J.D. Power reports apps and connectivity stymie both ICE and EV drivers.

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