Overcoming CX shortfalls with and (without!) AI Global influencer and CXO leader, Cyril Coste on amping up your CX strategy across channels
ClickZ Daily: June 06, 2022 |
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| Good morning! Nearly 66 percent of customers expect brands to intuitively understand their needs and are willing to pay more for a good experience. It doesn’t end here, a customer-first business is more likely to 60 percent more profitable as compared to businesses that aren’t. Despite evidence, marketing leaders and brands fail to deliver frictionless CX and treat AI like an enigma. Global influencer and CXO leader, Cyril Coste helps you overcome CX shortfalls across digital channels with and (without!) AI. |
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Actionable Analysis Cyril Coste Exclusive advice from global influencer and CXO leader, Cyril Coste on how to amp up your customer experience (CX) strategy and connect AI with digital |
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| Lucy helps organizations leverage knowledge for individual and market success using the latest innovations in artificial intelligence. Lucy reads, watches, listens and remembers all you’ve shared to provide specific answers and meaningful insights from text, audio, video and more. Read more |
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Digital Advertising A DXP can provide optimal digital experiences to a variety of constituents, including consumers, partners, employees, citizens and students, and help ensure continuity across the full customer lifetime journey. Download now |
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| Digital Transformation An interactive voice experience is any conversational brand engagement that takes place through voice-first technologies. That could be a smart speaker app, a mobile chatbot, or even an interactive ad on a smart mirror or IoT workout device. Download now |
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