Papa John's Attempts A Turn-Around | CVS Gets Into The Beauty Business | J.Crew Embraces Affordability

How can restaurants accept online pickup and delivery orders without using third-party marketplaces? Restaurants may have economic and branding advantages by allowing customers to order through their own websites, instead of relying on marketplaces. Ontray Chief Executive Officer Tyler Wiest explains how restaurants can set up online ordering and work with local delivery partners on their own websites. Read More...

The one thing that all consumers have in common, according to new research, is that they like trying new products and will remain loyal to them, even if they cost more than their former go-to brand. Karen Webster said that product innovation and discovery, not promo codes and discounts, are retail’s new loyalty playbook. This diversity of demand, she said, is also creating a whole new way to measure retail and brand success. Meet loyalty’s one-percenters and learn what retailers must do to court and keep them. Read More...

Consumers, workers and merchants in the era of mobile are all increasingly looking for the same thing: how to use the tech to take better control. If they can do it for themselves — at checkout, at work and in developing B2B relationships — they increasingly want to, particularly when it comes time to transact. Read More...