| Visa: FinTechs And Fast-Tracking The Road To Recovery COVID-19 has shifted the worldâs focus from offline to online, and to the need for creative solutions to new digital use cases. Terry Angelos, Visa's senior vice president, global head of fintech, tells Karen Webster that Visaâs latest class of Fast Track startups are each doing their part to help consumers and businesses ride the road to recovery. Hereâs who they are and what they are doing. |
| The Great Reopening: The Road To A Digital Normal |
| NEW DATA: States Push To Reopen â Will Consumer Demand Follow? As 30 states consider reopening store fronts and restaurants, consumers seem to be sitting back, fearful that the personal health risks remain too high. The Great Reopening: The Road To A Digital Normal edition explores how businesses must approach their return with a consumer whoâs shifted largely to digital, and may not be convinced the physical store experience is worth the trip â right now. |
| A Look At Consumer Life In The Subscription Economy Like most corners of the retail economy, the subscription commerce companies have had their ups and downs, depending on what they sell and how they fit into the consumerâs new normal. As Recurly CEO Dan Burkhart, Karen Webster, FabFitFun CEO Daniel Broukhim and Handy Technologies CEO Oisin Hanrahan noted in this week On The Agenda Digital Discussion, there are lessons to be learned about how to manage churn â and customer relationships â in a time of great personal and economic change. |
| Preserving Check Workflows Can Ease B2B Payments Digitization Will a catalyst called coronavirus eliminate the paper check? Not if the key to digitizing B2B payments is minimizing disruption, when doing it, Mike Reed, general manager of payments at Deluxe tells PYMNTS. Here’s how he says virtualizing the paper check can help corporates navigate a remote working environment without asking accounting teams to overhaul their familiar workflows. |
| Virtual Tellers And Workhorse ATMs: Banking's New (Digital-First) Normal The prospect of “normal” daily financial life right now, and after the pandemic has challenges — and opportunities — for banks, especially community banks and credit unions. Doug Brown, senior vice president and general manager of NCR Digital Banking, tells Karen Webster that the key lies in embracing a digital-first mindset that can create a better — and touchless — experience for consumers. Here’s how they can do it. |
| | COVID-19 Business Recovery Report | | Fitness Studios Forced To Stretch Their Business Models Shuttered gyms are seeing memberships and on-site retail sales plummet, prompting many to shift their services online. But an absence of seamless digital payment experiences to complement these virtual offerings can deter customers from even signing up, says Ryon Packer, chief product officer at payment facilitator ABC Financial. In this monthâs COVID-19 Business Recovery Report, Packer discusses why offering omnichannel experiences and payments is key to survival now and long after venues reopen. |
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