Rudolph the Red-Nosed Reindeer faced many challenges leaders will recognize, writes Skip Prichard, but he found someone who believed in him and embraced his differences to become a light even to those who had rejected him. "When each one of us brings our unique talents to the mission, everything falls into place," he writes.
Make New Year's resolutions that focus on the outcome you want, not the obstacles to achieving them, while making sure they align with your values, writes Susan Fowler. "The success of your resolution requires adapting your action plan as life unfolds differently than you originally planned!" she writes.
The pandemic has changed recruiting, and "tell me about yourself" will become "tell me your COVID-19 story," writes business consultant Gwen Moran. Other changes will be less of a focus on job titles and schooling and more on transferable skills.
Zoom has reportedly begun developing a web-based email service, which it might begin testing in the coming months, and it is looking into building a calendar app, putting itself in a better position against rivals Google and Microsoft. The company also appears to be interested in building a complete enterprise app suite.
It's been particularly easy this year to get caught up in personal struggles or find your mind captured by the latest "crisis" in the headlines, so this is a refreshing look at some of the big picture things that went right in the world in 2020. Not all of them garnered big headlines, but all of them mattered.
