Ransomware Locks Up San Francisco Public Transportation Ticket Machines

Ransomware Locks Up San Francisco Public Transportation Ticket Machines

Ars Technica | The threat of ransomware is real. Just ask San Francisco's Municipal Transportation Agency. For two days, their ticket machines read "out of order" due to the malicious attack. At this time, it's unclear whether or not they paid the $73,000 ransom.

So 2016 Was Not the Year Messaging Changed Your Life

Wired | Texting was supposed to undergo a revolution in 2016. That hasn't happened--at least not yet. Will 2017 be the year of intelligent messaging?

Going All-In With AWS Cloud Computing: 4 Takeaways From Matson CIO Peter Weis

ZDNet | Larry Dignan writes, "Matson, a shipping company, shelved its data centers for AWS. Here's a look at the psychology behind the decision, why an open architecture is everything and how to view lock-in when it comes to the cloud."

Clean Up Email Addresses in Your Gmail Auto-complete List

BetterCloud Monitor | When you write an email, you probably depend on Gmail to auto-complete the recipient’s email address in the “To” field. But if that address is no longer in use, you can remove those auto-complete addresses from the list so they won’t pop up anymore.

ICYMI: Creating a Contact Group in Gmail

BetterCloud Monitor | When you create a contact group, you can simply type the name of the group to send mail to all members in that group.

SaaS Updates for November 29, 2016

Today, we have a few updates from Microsoft, Freshdesk, JIRA Service Desk, and Zendesk. What kind of updates? Think new features, new apps and integrations, and availability in new markets.

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Scott, Christina, and Andrew