In an age where Amazon will deliver purchases to customers in select cities in a matter of hours, Avon is testing out a similar offering in Latin America. The cosmetics brand is teaming up with Rappi to bring 100 products to customers within two hours in Brazil and Colombia. Discover how the service works — and what the brand’s plans are for the offering in the region.  Read More...

The digital age is bringing technologies like kiosks and mobile apps to quick-service restaurants (QSRs) — but how do restaurant managers and diners view these innovations differently? According to the PYMNTS Restaurant Readiness Index, only 65 percent of QSR managers positively view ordering through a mobile app, compared to 91.9 percent of customers. But despite this so-called “digital divide,” QSRs are tapping into new tech to serve digital-forward customers. Read More...

The digital age is not new, but the resets coming down the pipeline in 2019 indicate that it is moving into its next phase. Physical retail as we knew it is dead, inclusion is spreading all over the world and the era of connected cars is emerging from its infancy. And it seems that “what’s next” is suddenly becoming “what’s now.” Read More...