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Premier retailer J.Jill shares the details on how they moved beyond just problem-solving with live chat. And how they achieved a 96% satisfaction rating—even while rolling out a new web platform.
In this Tech-Talk Webinar presentation, you’ll hear from Faythe Shortelle, contact center vice president of J.Jill, and Tara Sporrer, senior vice president of marketing at goMoxie about practical, real-world examples you can put in place now—even if you have limited resources.
Register here for “J.Jill’s 5 Power Tactics for Digital CX.” Join this Tech-Talk Webinar, presented by goMoxie, to explore:
How to increase the effectiveness of your current digital engagement strategy with context, placement and analytics How to stay two steps ahead of your customer and provide guidance before the customer has to ask Plus! Ask questions, and interact with your eMarketer community of marketing peersPlease reserve your seat today. This webinar will take place on Tuesday, June 18 at 1:00 PM ET.
This Tech-Talk Webinar is presented by goMoxie.
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