Debt relief helped affluent more than low-income workers | The hiring manager will not see you now | Remembering Tony Hsieh: "A modern day Willy Wonka"
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Federal debt relief programs during the coronavirus pandemic provided the greatest benefits to homeowners and college graduates, many of whom entered the recession on strong financial footing. Lower-income workers, who tend to have more debt in the form of credit cards, auto loans and personal loans, received far less benefit. Full Story: The Wall Street Journal (tiered subscription model) (11/28)
Tomorrow's success starts with people Business leaders know their people are their most important asset and are the key to building a sustainable competitive advantage. By investing in workforce education, you will boost your brand, talent pipeline, retention and engagement efforts. Learn how
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Recruiting & Retention
The hiring manager will not see you now Some job interviews are being conducted with the applicant answering video questions on their own time or by writing out responses to scenarios. These asynchronous techniques not only save time for recruiters, who spend a lot of time scheduling interviews, but can reduce bias in hiring. Full Story: The New York Times (tiered subscription model) (11/27)
5 lessons you can implement today at any facility For Ulta, Avis, Kroger and Shell, streamlined communications, tasks, audits and self-service have been critical in protecting and engaging their employees throughout 2020. Learn how they reduced cost while maintaining operationally outstanding.
Resilience training helps Google employees handle stress Google has been taking advantage of techniques such as resilience training, a concept used by professional athletes and the military, to help its 130,000 employees stay mentally fit, tackle stress and handle current crises such as COVID-19 and social unrest. "More than anything, we're encouraging Googlers to have conversations and to be authentic with who they are and what they're feeling," said wellness manager Lauren Whitt. Full Story: CNBC (11/27)
Amazon CEO Jeff Bezos says his company is different because it thinks three years ahead and is unafraid to escalate "one-way," irreversible decisions to the highest levels, which requires one party to eventually "disagree and commit" to the plan. "And it's often the case that the more senior person should disagree and commit," Bezos writes. Full Story: Fast Company (11/23)
Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it's not what you say or what you do, but how you make people feel that matters the most.
Tony Hsieh, entrepreneur, former CEO of Zappos 1973-2020
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