Hi John,

Marketers believe factors like customer experience (59.1%), trust and reliability (44.2%), and emotional connections (58.4%) build loyalty, according to research from EMARKETER and Bloomreach.

Download the report, “The Power of Trust and Emotions in Building Customer Loyalty,” to explore new research on how to create lasting customer relationships.

You will learn:

• Why customer experience and trust are fundamental to building loyalty
• How to create compelling storytelling that builds community around your brand
• The impact of personalization for customer retention
• Why post-purchase experiences are vital for customer retention.

Sincerely,
EMARKETER

Created in partnership with Bloomreach.