NEW REPORT: How COVID-19 Changed Daily Life For 85 Percent Of US Consumers

The COVID-19 pandemic brought March in like a lion, with 85 percent of consumers saying they feared the virus earlier this month. But how much did this fear impact how they lived their daily lives, while the decision was still theirs to make? The inaugural edition of the PYMNTS COVID-19 Brief series surveyed 2,128 U.S. consumers to learn how consumers altered their shopping habits to avoid contagion. Read More...

Can The New England Patriots Brand Survive Losing Tom Brady?

It's bad news for Boston, but it's a branding case study in the making. As Tom Brady exits the Patriots, he has his own brand to maintain. Meanwhile, the team he left in the lurch has some serious issues to address. A branding analyst explains the risk of making one face the image of a brand.  Read More...

Tackling The Coronavirus Impact On SMBs And Individuals

Companies are aiming to mitigate the impacts of the coronavirus on restaurants and individuals, while small businesses may not have a backstop – or a buffer against disruption – with insurance. Take a look at how Grubhub is seeking to help impacted independent restaurants with commissions – and, separately, how the coronavirus could impact insurance claims.  Read More...