 | | | | | | | With retailers losing so much, how can you win? | | Today’s shoppers want three things: convenience, context, and control. From simple returns and shorter checkout lines to purchasing in-app through a chatbot, customers are looking for ways to spend their money and time more efficiently.
In fact, 55% of shoppers surveyed by 451 Research said the ability to exchange an online purchase in-store would increase their loyalty to a retailer.
Failing to meet their demands across channels will hurt your bottom line. Retailers have lost billions due to inconvenient checkouts or the inability to accept certain payment methods—the latter of which cost retailers over $1.1B in 2017 alone.
Learn how to improve your multi-channel shopping experience in the 451 Research report, “Retail Reimagined: Why experience, not price, is the battleground for the future.” | |  | |
| | | | | | This white paper is brought to you by Adyen. The Adyen payments platform enables businesses to accept payments and optimizes growth across all channels. | |
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