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Virtual Roundtable

SMBs, PPP And America’s Reopening

As the Paycheck Protection Program (PPP) moves from processing loans to adjudicating loan forgiveness, the focus is now on making sure that SMBs come through the pandemic strong enough to reopen their businesses. Episode 7 of the ongoing series between Dan Speight, CEO at Planters First Bancorp, Ingo Money CEO Drew Edwards and Karen Webster features a free-wheeling discussion of why it’s time for consumers to come out of their 'rabbit holes' and why Georgia’s reopening is a tale of many cities, counties and towns. Listen in.

Live Roundtable Replay

Digital Is The New Black: Rewriting Retail’s Rule Book For The Recovery And Beyond

The retail landscape has shifted dramatically and possibly permanently from where it was just eight weeks ago. The physical store isn't going to disappear entirely, but the experience will forever be more digitally mediated and directed to meet consumers’ rapidly shifting preferences. In our latest Powering The Digital Shift panel, Cutter & Buck CEO Joel Freet; Natori Co. President Ken Natori; Nick Kaplan, president and co-founder of Fashion to Figure; and Robert Clarkson, senior vice president of global account, business and global partnerships at PayPal, discussed how digital is rewriting retail’s rulebook.

Main Street SMBs Road To Recovery

New Data: Inside Main Street SMB’s Digital Shift

Seven out of 10 SMBs on Main Street USA have either added or enhanced their digital capabilities since the COVID-19 pandemic began and 78 percent of them plan to maintain at least some of those digital offerings going forward. In the latest Main Street On Lockdown: Business Recovery edition, PYMNTS studied 431 Main Street businesses owners and identified the four digital-first innovations that are helping them find their financial footing on the road to recovery.

Digitization

Mastercard: Helping Consumers And Businesses Dive Into The Digital Deep End

The various pain points in digital-commerce journeys weren't created by COVID-19, but the pandemic exacerbated them, Silvana Hernandez, Mastercard's senior vice president of digital payments, tells PYMNTS. The challenge now is finding new ways to leverage existing solutions and retire those pain points once and for all.

Branch Transformation

The Bank-Branch Transformation Roadmap

The curve may be flattening, but we won’t return to banking as it once was. Simon Powley, head of global banking and digital strategy at Diebold Nixdorf, tells PYMNTS why there will be incremental shifts that combine digital activity with brick-and-mortar visits.

An API-Driven Fix To Digital-First Banking

While application programming interfaces (APIs) play a critical role in enabling digital-first banking experiences, their rollouts aren't always smooth. In this month’s Digital-First Banking Tracker, Christoph Berentzen, head of API banking at Commerzbank, examines how financial institutions (FIs) can offer digital-first banking experiences by agreeing on concrete API standards and improving upon their digital banking offerings as consumers turn to clicks instead of bricks to do their banking.

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