| Dear voornaam, Find out how the Vermont Office of Professional Regulation (OPR) used cloud to streamline professional licensing for state residents. OPR now offers online licensing processes for 50 professions, covering more than 220 license types. OPR Director Lauren Hibbert will share how her organization replaced outdated legacy technology with a flexible and scalable licensing platform. The new cloud solution delivers seamless digital experiences to customers, automates internal processes and provides agility to respond to change in the wake of COVID-19. Join us November 12 at 10:00am Pacific/1:00pm Eastern to hear how OPR: - Used the new technology to onboard 13,000 applicants in less than six weeks, including 3,000 nurses with average turnaround time of 45 minutes per license
- Deployed advanced self-service and case management capabilities to streamline licensing approvals
- Gave employees new visibility into historical context and status of licensed professionals to ensure licensees receive the best service
Speakers: - S. Lauren Hibbert, Director, Office of Professional Regulation, Vermont Secretary of State
- Rosetta Carrington Lue, Director, Industry Principal State & Local Government, Pega and former White House Presidential Executive Fellow and City of Philadelphia Chief Customer Experience Officer
- Bob Woolley - Moderator, Senior Fellow, Center for Digital Government, and former Chief Technical Architect, State of Utah
You can register at no cost here and all attendees will have the opportunity to download a certificate of attendance at the completion of the webinar. In addition, the first 60 people to watch the webinar live on November 12 will receive a $10 Amazon gift card. (You must be a government employee and watch the entire webinar in order to qualify.) We hope you can join us, Kathy Simpson
Government Technology | A Division of e.Republic
(916) 932-1394
ksimpson@govtech.com | 