This holiday season, we’re seeing more AI agents being used to handle high traffic volumes. On Cyber Monday, Salesforce saw genAI and agent use jump 26% over the previous week. But what does it mean, practically speaking, for a marketer to deploy these AI agents? Editor-at-Large Kim Davis spoke with appliance company SharkNinja to find out just what the process is like.
And also today, contributor Scott Gillum outlines why personality data is key to scaling personalized B2B campaigns.
Chris Wood
Editor