FEBRUARY 14, 2020

Hey there. Welcome to the WardsAuto Dealer 5 for Friday, Feb. 14. To start your day, we've put together items from WardsAuto.com and across the Internet. So let's go:

Should F&I managers contact customers even before they visit the dealership? Here's a case for doing that.

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The auto industry may be overestimating consumers’ willingness to get self-driving vehicles, a study says.

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CHERRY-PICK YOUR DEALER TRADES

Live market insights from vAuto’s new car solution, Conquest™, let you look into other dealers’ inventory and hand-pick the best cars for your lot. With a better understanding of your market, you can reduce aged inventory, maximize efficiencies and make profit-driving decisions that help you outsmart—not outspend—your competition.

It keeps on rising: Consumer auto debt set a record in last year's fourth quarter.

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As competition for customers intensifies, dealers can stand out from the crowd by offering better customer experience and by being the first in line when customers are ready to buy. See how artificial intelligence can help your dealership do both. Learn More

A woman who hurled racial slurs as she attacked a dealership salesman says she's sorry and gets probation.

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Here's the latest dealer-focused CBT Automotive broadcast.

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That’s our WardsAuto Dealer 5 for today. We’ll be back soon with more high fives.

And to reach the editor for whatever reason (i.e. comments, complaints, questions, directions), contact Steve Finlay at sfinlay@wardsauto.com.

OK, finally... Forward this alert to dealership colleagues. The more in-the-know people at your place, the better it is. Over and out.

Now for the legal stuff...

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