SEPTEMBER 11, 2020

Does your dealership need a new CRM? Spot the red flags.

Like any tool, a dealership CRM is only as effective as the user behind it. Every dealership is different, but there are several CRM utilization red flags that can indicate it might be time for a CRM adjustment.

Hey there. Welcome to the WardsAuto Dealer 5 for Friday Sept. 11. To start your day, we've put together items from WardsAuto.com and across the Internet. So let's go:

Show of hands: "Who wants to be a dealership mechanic?" In a Wards Q&A, Joe Myers of Toyota talks about that.

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Ex-VW CEO will face charges in the company's infamous diesel scam.

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My 48-year education: Retiring Wards senior editor Steve Finlay's farewell column.

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An 11-year-old and other children are suspects in a string of car dealership burglaries in Memphis. And they're partial to luxury cars.

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Click here for today's dealer-oriented CBT Automotive broadcast.

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That’s our WardsAuto Dealer 5 for today. We’ll be back soon with more high fives.

And to reach the editor for whatever reason (i.e. comments, complaints, questions, directions), contact Steve Finlay at sfinlay@wardsauto.com.

OK, finally... Forward this alert to dealership colleagues. The more in-the-know people at your place, the better it is. Over and out.

Now for the legal stuff...

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