Uber, union promote portable benefits plan in Wash. | Find the right employees to keep customers coming back | Recruiter fired for taunting nonnative English speaker
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Uber and the Service Employees International Union are calling for legislation in Washington state to create portable benefits for freelancers and contractors. Critics of the plan say it could enable companies to forgo employee status for workers and instead view them as independent contractors. Bloomberg (free registration) (1/25),BenefitsPRO (free registration) (1/25)
Recruiting & Retention
Find the right employees to keep customers coming back An excellent grocery shopping experience is paramount when it comes to bringing customers back, and retaining high-quality staff can be the first step. Grocery recruiters recommend looking for applicants with great customer service skills and a strong work ethic, then both nurturing and holding them accountable once hired. SmartBrief/Food & Beverage (1/24)
How to make information on workplace benefits stand out Employees are bombarded every day with messages of varying import from different sources. But HR departments are learning that explaining the philosophy behind important programs such as employer-sponsored benefits can help communications stand out. Workforce online (1/22)
The HR Leader
SHRM CEO: "Culture always trumps compliance" Policy and training won't end sexual harassment because employers "simply can't legislate human behavior," says Johnny Taylor Jr., CEO of the Society for Human Resource Management, testifying before a California legislative committee on sexual harassment prevention and response. Creating a culture of transparency and immediate action is the best way to foster a healthier work environment, Taylor says. Society for Human Resource Management online (1/26)
Workplace Chatter
A strategy for ridding yourself of bad habits Break yourself of bad habits by creating small obstacles to behaviors you want to avoid, Khe Hy writes, referring to the concept as "sludge." An example of sludge in a corporate setting is when Dropbox banned all recurring meetings, reasoning people would not put in the effort to reschedule unnecessary meetings. Quartz (1/22)
A man is likely to mind his own business when it is worth minding. When it is not, he takes his mind off his own meaningless affairs by minding other people's business.
