The market, drivers, key players, and opportunities in a rising segment of e-commerce | * This chart and data were pulled from The Small Business POS Battle by Insider Intelligence. Purchase the report here to get immediate access to the full analysis. | The coronavirus pandemic is endangering small- and medium-sized businesses (SMBs) as revenues have dried up. SMBs, which lack the funds and resources of larger firms, have had to endure sudden drops in earnings due to the crisis. POS providers have the opportunity to help SMBs weather the pandemic, enabling clients to survive and attracting new customers in the process. Furthermore, POS providers should consider how they can extend their competitive advantages to help and attract SMBs during the pandemic. | Square is a major digital disruptor in the POS space that has leveraged its bevy of capabilities to support SMBs during the pandemic, addressing many of SMBs' capital-related needs. As noted earlier, 48% of Square's $22.8 billion in GPV in Q2 2020 came from sellers with annualized GPV of less than $125,000, making it a major player in the SMB space—particularly with smaller businesses that may have a greater need for support. |
Ingenico is a legacy POS solution provider, but since its products often reach merchants through distributors, its ability to help SMBs directly may be focused on new and existing tech and digital payments features. SMBs are a major segment of Ingenico's business, bringing in €60 million ($67.2 million) in revenues in Q1 2020, compared with €93 million ($104.1 million) from its enterprise business. |
PayPal moved into the POS solution space pre-pandemic, and now it's set to take a bigger step in the industry by leveraging its digital payment capabilities to help SMBs transact via QR codes. The company already enables in-store payment acceptance with card readers and a mobile app, but... |
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