| SoFi buys a bank, NowRX launches integrated digital-first healthcare model, Friendly fraud becomes QSRâs âsworn enemyâ | | | Breaking News: Telehealth |
| NowRx Brings Integrated Healthcare Model Into The Digital-First Economy Consumers would look at prescriptions, telehealth and lab testing as a series of hassles. But at NowRx, it looked like an opportunity. As CEO Cary Breese told PYMNTS' Karen Webster, integrating the three areas makes sense for the patient, healthcare provider and the digital health business model. |
| Friendly Fraud Becomes Sworn Enemy For Restaurants Friendly fraud used to be as simple as it sounds: A consumer claims they didnât make a charge that they clearly made, and they dispute it. But as Kount Vice President and Senior Customer Experience Leader Rich Stuppy told PYMNTS, friendly fraud can be stopped through better dispute resolution services and more effective usage of application programming interfaces (APIs). |
| PYMNTSTV: Digital-First CFOs |
| Payroc CFO: Collaboration Creates A Single Source Of Truth The four-way merger that created Payroc positioned the firm to prioritize the spirit of unification — of four businesses, their back offices and their teams. Chief Financial Officer Kevin Hodges says he’s taken that concept into his back-office digitization strategy, telling Karen Webster about the value of unified data and a single source of truth to guide the company into the future. |
| PYMNTSTV: Contextual Video |
| Consumers Get The Video Wake-Up Call From New Verticals Video services are expanding, and consumers as well as new vertical categories are getting the message. As SundaySky’s Head of Creative Strategy Jonathon Ben-Haim told PYMNTS, the new video expansion can help get the right video in front of the right consumer at the right time. |
| | Mobile Banking App Playbook | | Report: Five Authentication Features Customers Want From Banking Apps Ninety-seven percent of banking customers want control over their mobile banking appsâ authentication processes, but only 37 percent of U.S. consumers, say their financial institution (FI) gives them that ability. In the second installment of the Mobile Banking App Playbook, PYMNTS surveyed 2,581 U.S. consumers to learn more about the five mobile banking app authentication features they want from their financial institutions. |
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