The New Realities in an Evolving Energy Landscape: Perspective from a Former Regulator
Understanding the Need for Transformation |
With the energy industry in the midst of an evolution, utilities are more clearly understanding the need for transformation on a range of issues, including competition, customer engagement strategies and the value of the utility brand. |
"Technology does not stop advancing and consumers are always in the driver's seat." - Glen Thomas |
We sat down with Glen Thomas, Former Chairman of the Pennsylvania Public Utility Commission, to discuss his perspective on how this evolution is impacting the traditional role of the utility. |
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