In early March, news broke that telecom giant T-Mobile fell victim to a hostile cyber-breach. Unfortunately, in the coming days, weeks, and months, many of the reported 400 T-Mobile customers whose data was stolen will have to pay a high price for this security failure.
While the details of the T-Mobile cyber-breach remain a mystery, the playbook used by these cybercriminals is well-documented. Using a customer’s stolen PIN, cybercriminals tricked T-Mobile’s Customer Support Team into authorizing a SIM Swap, thereby diverting all text messages and calls to the cybercriminal’s phone. |
