| A CFOâs Take On Growing Businesses In A World Full Of Unknowns A tale of two outcomes is emerging for businesses as the pandemic wears on. Some have been bolstered by the shift to digital that the pandemic has pushed, while others have been pushed to the edge. Both, open the window for companies to use their core strengths to find the pockets of opportunity that will drive growth and scale, Kount CFO Scott Klossner told Karen Webster. |
| An Instant Disbursement Fix For Microbusinesses' Cash Flow Pains Surviving the pandemic's economic uncertainties means paying vendors on time without fail. In the latest Disbursements Tracker, Caleb Benoit, founder of coffee wholesale and retail company Connect Roasters, explains how offering instant disbursements to its suppliers has become critical to keeping those microbusinessesâ cash flows moving. |
| How âPandenomicsâ Will Drive Mobile Check Deposits As consumers continue to embrace touchless over fears of coming in contact with the virus, 'Pandenomics®' may usher in a new age for digital banking as customers shun branch-intensive behaviors. Itâs why Mike Diamond, general manager of digital banking at Mitek, tells Karen Webster that the stage is set for mobile check deposits to gain traction. |
| PODCAST: Customer Experience |
| Why The Customer Experience Is A Program, Not A Project The pandemic has reshaped how consumers interact with merchants — and will require a change in the user experiences that now define those interactions. In an interview with PYMNTS, Mike Vaughn, senior vice president of operations at eCommerce and financial services platform MerchantE, said that means retailers must now approach the customer experience as a program, not a project — or risk losing business. |
| Retail Sales: Rough Days Ahead At The Register? Retail spending limped along in August, according to the latest Census data. But PYMNTS found there are pockets of decline, measured month over month. And no matter how you slice it, the slowdown in spending is here – as stimulus fades and as the enthusiasm of re-openings wanes. The question is, what lies ahead at the register during the all-important holiday shopping season? |
| | Commerce Connected Playbook | | Crate And Barrel: Personalizing The Shopping Experience For A Digital-First Buyer With brick-and-mortar retailers reopening worldwide, consumers are heading back to stores â and theyâre taking their newfound digital shopping and payment habits with them, says Joan King, senior vice president of eCommerce for retailer Crate and Barrel. In the latest Commerce Connected Playbook, King discusses how merchants can tailor their operations to provide a unified shopping experience regardless of which channel consumers use to discover products, order and pay. |
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