| | | Caleb Sponheim · 4 min read Large language models like ChatGPT can lie to elicit approval from users. This phenomenon, called sycophancy, can be detected in state-of-the-art models. |
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| | Therese Fessenden and Susan Farrell · 6 min read Field research is conducted in the user’s natural setting. Learn the unexpected by leaving the office and observing people in their normal environments. |
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| Tanner Kohler · 4 min video Website accessibility widgets add little value in making your site accessible to users with partial or no vision.
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Anna Kaley · 3 min video NN/g’s 2023 Intranet Design Annual winners used AI for chatbots, tool recommendations, career guides, virtual assistants, and personalized communications to boost productivity.
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Caleb Sponheim · 3 min video False positives and negatives are common errors in quantitative studies that can lead to harmful business decisions. To avoid these mistakes recruit large enough sample sizes, representative participants, and control for confounding variables.
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| New Reports: Intranet Usability Guidelines, 4th Edition |
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Our 4th edition of the Intranet Usability Guidelines includes over 300 guidelines and 800 full-color screenshots from 57 intranets, tested over 18 years with 285+ employees globally. Get individual volumes or save when you purchase the complete 4-volume set.
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US/India (Virtual)
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February 6–8
Full-day course
February 6: Measuring UX & ROI
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US/Europe (Virtual)
February 10–16
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US/India (Virtual)
March 11–26
Half-day courses
Full event program describing all full-day UX training courses and the virtual conference format. |
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