What happens when a company is handling over 4.6 billion customer tickets and interactions a year? What if they are supporting more than 100,000 businesses across 160 countries and 60 languages? What if they take that immense volume of data, the largest CX dataset on the planet and use it to train AI that automates and elevates how businesses connect with customers?



IT services, consulting, and business solutions provider Tata Consultancy Services (TATA) has signed a five-year partnership with Air New Zealand to modernise the airline’s digital infrastructure and position it at the forefront of AI-driven innovation.

DataStax, an AI platform that helps enterprises and developers build accurate AI applications at scale, has announced that Bud Financial is leveraging the DataStax AI Platform, built with NVIDIA AI.

Telecoms operator TPG Telecom has been working closely with national broadband operator NBN, in the wake of ex-Tropical Cyclone Alfred.to ensure relief is passed on to its broadband customers.

Satellite communications operator Viasat has been selected to lead the lunar orbiting satellite communications portion of the European Space Agency's (ESA) Moonlight Program, alongside space systems operator Telespazio.

And as always there's plenty more today, so for all the news please visit www.itwire.com.

Josh Martinez, newsletter editor, iTWire



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