The big crisis stories of 2019For all that has changed about PR, a couple of constants have stood out: a skeptical, outrage-prone consumer audience and pervasive stone-throwing on social media. Longstanding advice still holds true, yet we keep seeing familiar blunders. Here are some doozies.
| | | | | | | CRISIS COMMUNICATIONS
PR crises that have defined 2019 For all that has changed about PR, a couple of constants have stood out: a skeptical, outrage-prone consumer audience and pervasive stone-throwing on social media. Longstanding advice still holds true, yet we keep seeing familiar blunders. Here are some doozies.
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