Snug CEO Rob Bridgman explains how the sofa-in-a-box company provides a great customer experience, from product through to delivery and customer service.
There has been quite a bit of buzz surrounding Clubhouse, the invite-only audio-driven social network, but what does the future hold for audio chat platforms? This section looks at other innovations in social audio over the last quarter, including Spotify and Discord’s recent moves into the medium.
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Quick Guide to Getting to Grips with Market Research and Insight This quick version of Econsultancy’s Getting to Grips with Market Research and Insight Best Practice Guide serves as an introduction to the basics of market research, providing an overview of the main tools and techniques available to address the most pressing marketing questions.
Digital Transformation: Agility and Innovation Best Practice Guide Econsultancy’s Digital Transformation: Agility and Innovation Best Practice Guide explains how organisations can adapt to changing circumstances, benefitting from continuous exploration and innovation, by applying key agile principles to marketing, ecommerce and innovation practice.
