"The best ideas come from our front line on how we're going to change care or do things more efficiently." — Jason Gilbert, executive vice president and chief nurse executive, Indiana University Health Care models had not wavered much since the Centers for Medicare & Medicaid Services (CMS) were created in 1965, but now, nursing shortages, increased patient acuity, and workforce pipeline challenges are requiring nurse executives to configure different care models, says Jason Gilbert, executive vice president and chief nurse executive, Indiana University Health For this week's lead story, I spoke with Gilbert about how he and his organization are approaching practice redesign and best practices to implement a redesign. | 