The Scoop: SmileDirectClub leaves customers frowning with brusque shutdown message

Plus: Southwest’s CEO vows to do better this holiday and Walmart accommodates for neurodiversity.

6 questions with: Brian Bell of Strava

 Brian Bell shares how he draws inspiration from his own experiences and overcoming obstacles to support and guide others who have faced similar challenges.

Revisiting the basics: The importance of clarity in communications

It’s time to get back to basics with comms.

The top 10 communications words of the year

The number one word for 2023 has to do with AI, of course.

AI for communicators: What’s new and what’s next

Plenty of new regulation and novel uses for AI.

Announcing PR Daily's 2023 Content Marketing Awards winners

Congratulations to this impressive group of honorees!

  Member Content

5 questions to ask before your brand joins a new social media platform

So many platforms, so little time.

The cautionary tale of Sports Illustrated’s alleged AI blunders

Learn from their mistakes.

2024 predictions from the Ragan Communications team

We have lots of thoughts on X.

The Scoop: How NASA embraced its kitschy, controversial ‘worm’ logo

Plus: Google’s top trends of the year and Russian propagandists use Cameo. 

In honor of Mark Weiner

Ragan CEO Diane Schwartz remembers her late friend and mentor.