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Charging for ecommerce returns: Can it be avoided?

How can retailers, particularly in fashion, reduce the online returns rate or mitigate for the cost of postal returns?
 
Marketing Training - Take our survey, get a free report

It shouldn't take longer than 2 minutes to complete and your answers will inform how we help marketers like you to develop the skills and knowledge required in today's marketplace. As a thank you, on completion of the survey, you will get access to our report: How to Balance Knowledge and Mindset for Guaranteed Growth.

 
Kyndryl’s Tosca Maria Colangeli: “Incremental improvement is not enough to win in today’s disrupted business environment”

We caught up with Tosca to discuss the evolution of Kyndryl and its culture, inclusivity and diversity, the digital skills gap and the state of business transformation.

 
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Why the answer to rising customer expectations lies in the email inbox

Email remains a customer-centric channel, with marketing automation letting brands personalise their customer experience – at scale – while learning more about their audience.

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Upcoming Events
Webinar: The Future of Marketing

TODAY - 8th September | 2:00pm BST

Discussing key trends and insights from Econsultancy’s Future of Marketing survey and report, this webinar examines the key challenges and opportunities facing marketers over the coming two years and what marketing teams can do to ensure they are fit for the future.
View all events
Featured Reports
 ‌  Social Quarterly: Q3 2022

The latest trends, developments and statistics in social media. Stories this quarter include the latest shopping features from YouTube and TikTok, Meta’s increased focus on AI and the metaverse, and new privacy features from WhatsApp.
 ‌ The Future of Marketing

Bringing together survey results from more than 700 marketing professionals, Econsultancy’s annual Future of Marketing report looks at the trends shaping the industry and marketers’ priorities over the next two years against a backdrop of post-pandemic recovery and unprecedented economic challenges.
 
View all research
Latest Jobs
Guru Careers
Product Marketing Manager (Remote)
Guru Careers
PPC Specialist / PPC Executive (Science Communications)
Hays Marketing
Marketing Assistant
VMA Group
Wealth Marketing Associate
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Contact us
Econsultancy London
Floor M, 10 York road,
London, SE1 7ND, UK
 ‌ +44 20 7970 4322
 ‌  Econsultancy New York
205 Hudson Street, 7th Floor
New York 10013, United States
 ‌ 929 577 9564
 
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