From 31 March 2025 the UK Chemicals Helpline will be changing
 

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Health and Safety Executive

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Issued: 7 March 2025

For daily updates on all health and safety issues visit HSE's website.

The UK Chemicals Helpline is changing

From 31 March 2025 the UK Chemicals Helpline will be changing.

The UK Chemicals Helpline service, available on 0330 159 1985, will continue for UK REACH enquiries.

However the telephone services will be closed from 31 March 2025 for:

  • UK Biocidal Products Regulations (BPR)
  • Prior Informed Consent Regulations (PIC)
  • Classification, Labelling and Packaging Regulations (CLP) 


HSE can still be contacted with any queries regarding BPR, PIC, or CLP after this date. View the relevant webpage for each regime for more information on how to contact the appropriate helpdesk service:


If you need technical advice on other health and safety issues or if you want to report a concern about workplace health and safety conditions, please visit HSE's main contact page.

Health and Safety Executive - 2.2 Redgrave Court, Merton Road, Bootle, Merseyside L20 7HS