Got Milk – And Lots Of Oreo Cookie Flavors?; plus, all the payments and commerce news this week.

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Saturday - October 31, 2020


B2B Payments And Disaster Relief


Data Privacy And Consumer Trust


Payment Options And Real-Time Rails


Debit Transactions And Fighting Fraud


Payments Orchestration And Boosting Efficiencies


B2B Payments And The Cloud



Visa, YellowPepper Fight Payments Fragmentation


Merchants Bring Last-Mile Delivery In- House


Upgrade Gives Users Cash Back For Debt Payoff


Mastercard Uses Blockchain To Innovate AgTech


New COVID-19 Wave Crashes On Global Economy


Fiverr Reports 37 Pct Surge In Active Buyers


Mastercard Results Show Cross-Border Spend Slump


Red Hat: Banks Need To Reinvent Themselves


QuickAccept First Step To Building SMB Ecosystem


Ahold Delhaize: eSales Up; Will Retreat Post-COVID


Rocketship Remakes Early-Stage Venture Investing


GDP Surges – But What’s Next For The Consumer?


Walmart, Digital Tech Play Into FIS Q3 Earnings


Yum! Brands Global System Sales Rise 1 Pct


Advanced Tech Fuels Dash To Speed Supply Chains


What To Make Of Gradual Return To Office


Amazon Focuses On Fulfillment After Record Quarter


WU Remittances, Digitization Drive Positive Outlook


Starbucks China Comp Sales Drop 3 Pct


Apple Services Revenue Up, Subscription Bundles Debut


Alphabet Strikes Retail-Friendly Pose In Q3 Earnings


Sports Revenue Drop May Take Years To Recover


Payments Stock Rout Hints At Consumer Worries


Visa: Debit Volume Up As Consumers Spend Funds On Hand


eBay Spotlights SMBs In Q3 Earnings


Bed Bath & Beyond To Roll Back Coupons


Consumer Need For Normalcy Drives Halloween Sales


JetBlue Expects Some Q4 Holiday Improvement


Chase Takes Blockchain To Commercial Applications


FTC: Social Media Fraud Scams On The Rise


Touchless, Contactless Payments Drive Preferences


Fiserv Earnings Show Digital-First Economy Strength


Ant’s IPO Path Shows Power Of (Online) Commerce


Second Wave Of EU Shutdowns Threatens Recovery


Dunkin’ Privatization Bid Points To Competition


Big Data, Targeted Ads Face Election Day Test


SAP Results Cloud Business Tech Spend Recovery


Payments Stocks Slide Amid Economy, COVID Fears


Ackman, Michael And Risk Factors Around SPACs


Why Toys Are Making A 2020 Comeback


American Express: Rebound In Non-T&E Spend


More Online Grocers Accept EBT SNAP Payments


Verizon, Microsoft Partner To Accelerate 5G


For Retail, Cryptos Today, Digital Dollars Tomorrow?


Pandemic’s Latest Wave Meets Digital-First Economy



FIS President Seeks Innovation, B2B Opportunity


Stablecoins: Bitcoin’s Cousin Fights For Respect


Deluxe: B2B Payments Future Digital, But Checks Still Vital


‘Micro Video’ Attracts Banking Customers


Pandemic Pressure Points Transform B2B Payments


Digital Shift Accelerates Payment Platforms


Credit Unions Build Primary Financial Relationships


B2B Healthcare Payments Prepare For Overhaul


Contactless Interactions Help Dentists Collect


Regulators Reckon With Big Tech Global Hysteria


Citi: Pandemic Has Sped Up Cross-Border Payments


New Predictions On Pandemic Recovery


Bain Capital: 2020 Is B2B Payments’ Breakout Year


Tipping Goes Digital; Why Restaurants Want It



CPG Brands Push Toward Direct-To-Consumer Sales


COVID Spike Adds Fuel To Digital-First Economy


H&M Integrates Conversational Commerce


eBay Spotlights SMBs In Q3 Earnings


Thrive Market Secures B-Corp Certification


Fitness Startup Enables Trainers To Work From Home


Shape Shifter: AI Takes On New Roles In Retail


Kount Fights Against Holiday Shopping Fraud


Google To Invest In Indonesia's Tokopedia


Merchants, FIs Have Designs On Retail Payments



UnifiedPost Talks Procure-to-Pay Digital Docs


Uncovering Blind Spots Of Supply Chain Risk


Biz Banking, B2B eCommerce Top B2B VC Funding


RapidRatings Eyes Supply Chain Financial Risks


US Inches Toward Open Banking With CFPB Notice


Quadient Talks Paper's Role In SMB Invoicing


Artis Technologies On Merchants' FinTech Needs


Biz Card Innovation Persists Amid T&E Slowdown


When BYOD Also Means Bring-Your-Own-Cyber Risk


Unlocking Data, The Bedrock Of Strategic Sourcing


Payment Rail Innovators Target Adoption


Accounting Seed Talks SMB Financial Literacy


B2B Scammers Wield The Power Of The Invoice

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Got Milk – And Lots Of Oreo Cookie Flavors?

Six months of mostly cooking our own meals and eating in our own homes has created repetition, which has bred boredom in our tummies. The good news: A quick scan of your local grocery’s shelves and their shockingly esoteric content confirms that no one has to be bored with food. So pick up a Peach Oolong Oreo and pull up your computer. It’s time for the PYMNTS Saturday feature!

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How Customers Fall Through The Cracks Of Digital Platforms

As digital platforms decide what to do themselves, what to delegate to others and what businesses to fold in, they should make sure their customers get the right answers to two key questions: “Whose customer am I?” and “Who’s taking care of me?” Karen Webster says that even though the right answers should be “You are mine” and “I’ll look out for you,” it’s not always that clear. Here’s why, and what happens when it isn’t.

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