The COVID-19 Grinch That Tried – And Mostly Failed – To Steal Christmas; plus, all the payments and commerce news this week.

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Saturday - December 19, 2020


Key Digital Innovations For Customer Engagement


How COVID-19 Has Impacted Subscription Services


Digitizing Deals To Prevent Promotion Abuse


Preparing For COVID-19's Final Stretch


Protecting Independent Eateries From Fraud


Automatic Virtual Card Processing's B2B Appeal


Improving DSO With Automation


How Virtual Cards Keep B2B Payments Nimble


Tapping Digital Disbursements For Speedier Aid


The Devices That Got Consumers Through 2020


Preventing Churn With Engagement, Free Trials



Reinventing Coupons: Incentives Drive Engagement


Truckers See Recovery In Vaccine Distribution


Petpal Discusses India's Pet Care Industry


Grocers Rush To Reinvent Themselves


Credit Unions Revisit Branch Experience


Why Hippo Wants To Be ‘1-800 Number’ For Homes


Afterpay: BNPL Is In Right Place, Right Time


Mastercard: Economic Outlook Depends On Recovery


Bitcoin Rally Here to Stay – Or Fleeting?


Fraudsters Seize On Vaccine And Stimulus Scams


Digital-First Spawns On-Demand Partnerships


Apprehension Lingers Around COVID Vaccine


What Might Stop The SPAC Train In Its Tracks?


IKEA Takes Downsizing Mainstream


Digital Services Act: Five Key Big Tech Takeaways


‘Ship-ageddon 2020’ Just Keeps Getting Worse


Vroom To Bring AI To Auto Sales


Five Fast Facts On The SMB Scene


National Restaurant Association Aims To Close Gap


Commuters Want High-Speed Connectivity


DoorDash, Uber Fee Hikes Test Business Models


Economists Predict Rebound Amid Digital Shifts


Grocery Category: Digital Transformation, Vaccine


Amazon Expands Data-Driven Fashion Push


Big Tech Rivals Square Up In Connected Fitness


Consumers Expect Higher US Household Spending


Vaccine: Convincing Consumers Is A Challenge


Businesses Re-Evaluate Web Security After Attacks


Why Affirm Would Delay Its IPO Amid A Hot Market


COVID-19 Vaccine May Complicate Shipping Delays


Expedia Launches Work-from-Here Promo


YouTube Outage Focuses On Growing Commerce Role


Cyberattacks, Google Crash, Internet Security


Three Digital Shifts Becoming Permanent Changes


Instacart Spiffs Shopper Community


Disney+ Accelerates Streaming Future


Senate Overhauls AML Laws



PaaS Builds Digital Momentum For JPMorgan Chase


What The Subscription Market Tells Us About Retail


Main Street SMBs Optimistic On The COVID-19 Age


How COVID-19 Is Changing Loyalty And Rewards


Suppliers Need Choice In Commercial Card Migration


Consumer Clarity Can Deter Disputes, Chargebacks


Flexibility Defines Future In Fighting Fraud


Corporate Card Spend Moving To Virtual


Faulty Mail Data Leads To Growing Inefficiencies


BoA Leverages Video For Better Customer Strategy



Amazon And Walmart Battle To The End


Nordstrom Launches Same-Day Gift Delivery


Three Reasons Why Wish Parent’s IPO Was A Dud


Walmart, TikTok Livestreaming; 'Shop Party' Debuts


Convenience Store M&A Deals Rev Up


eMarketplace StockX Nets $275M For Expansion


Best Buy Offers In-Store Digital Upgrades


CarLotz Reports 12 Pct Rise In Net Revenues


Amazon Expands Data-Driven Fashion Push


Vaccine Optimism Amid Digital Transformation


Meijer Gears Up For COVID-19 Vaccine


Department Stores Adapt to Difficult Season


Authentic Brands Could Buy Arcadia, Debenhams


Five Fast Facts On Digital Grocery



Change Is The Operative Word For CarParts.com


Cloud Platform Company Takes The B2B VC Lead


Syncapay CEO On Vision For B2B Payments Future


Bank-FinTech Pair-Ups Digitize Trade Finance


Pay Ready Talks Property Managers' AR Hurdles


Finch Talks Use Cases For Payroll Data


Corporate Cards Dive Into Virtualization


Legal Cannabis In The World Of Trade Credit


BofA, Scotiabank Embrace Real-Time Innovation


Oiling The Moving Parts Of Cash-Flow Management


Rethinking The Oft-Overlooked Tail Spend Dilemma


Australia, South Africa Fight Late B2B Payments

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The COVID-19 Grinch That Tried – And Mostly Failed – To Steal Christmas

We’re facing a real Grinch that’s trying to really steal Christmas this year, and his name is COVID-19. But even though shippers are struggling to get gifts to homes on time and mall Santas are mostly taking the year off, the holiday spirit is still strong. Draw yourself a nice mug of eggnog and fire up your computer. It’s time for the PYMNTS Saturday feature!

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Study: The 12 Features That Have Helped Restaurants Make 2020’s Digital Shift — And Drive Sales

Roughly 40 percent of restaurants have seen their revenues drop since the pandemic began, but top performers are bucking this trend. The Restaurant Readiness Index examines the behaviors of 2,123 U.S. consumers and the features offered by 490 restaurant operators to identify the 12 that are critical to making the digital shift and improving sales.

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