The handshake is dead, long live the curtsy; plus, all the payments news from this week.

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Saturday - April 11, 2020


AI And Fighting Healthcare Fraud


COVID And Paycheck-To-Paycheck Consumers


Insurers And The Paper Check


Publishers And Subscription Cancellation


AP And AR Processes


Banking APIs And eCommerce


Consumers And Mobile Wallets



LinkedIn's New Digital Corporate Commons


Reimagining The Bank As A Technology Firm


Mastercard’s Ethoca On Chargebacks


Boost: How Crisis Drives The Commercial Card


ISVs Can Help Merchants Thrive After COVID-19


Why Digital Needs New Anti-Fraud Approach


When Digital-First Became Digital-Only


Consumers Lose Appetite For Delivery Sites


Direct, Indirect Paths To API Monetization


Bottomline Talks Opportunities To Help SMBs


Leveraging Open Banking To Build New Trust


Visa, Secret Service Are Flattening Fraud Curve 


ClassPass CEO: Feds Must Help Fitness Industry


Is Amazon Missing Time To Shine?


Banks Tap Resilience Amid COVID-19 Storm


FIS: Prepare To Be Caught Off-Guard


Fed's $2.3T Targets Governments, 'Main Street' SMBs


Restaurants Turn To Grocery, Meal Kits


Fed Bets Trillions That Consumers Will Return


COVID-19 Looks Set To Raze Online Home Sales


‘Buy Now, Pay Later’ Combats COVID-19


Enduring Strength For Difficult Times


10 Ways COVID-19 Has Changed US Consumers


64 Pct Of Consumers Want Gov't To Save SMBs


China Sees Pent-Up Demand For Cosmetics


Protecting Personally Identifiable Information


Preparing For The Unknown With AI, ML


NFIB Shows SMB Optimism Slips Amid COVID-19


55 Pct Only Have Cash To Pay Bills For 60 Days


Banks Grapple With SMB PPP Demand


Credit Unions Tech Up For Competition


SMBs Scramble For Loans, Bigger Firms Eye PPP


Financial Crisis Spurs New Way To Pay


Vaccine A Must For Return To Pre-COVID Economy


Consumer Expectations Slide On COVID-19



What’s Keeping PPP Funds From Flowing To SMBs


How Hospitals Can Keep Billing Systems Healthy


How Banks Are Shifting The Omnichannel Focus


Moving Money X-Border During, After Coronavirus


How Smaller Contractors Grapple With COVID-19


Obstacles, Opportunities Growing Into US Market


PSCU On How CUs Can Ensure Customer Loyalty


Rebounding From The Bumpy PPP Rollout



Telehealth Service Adds Retail To Business Model


Saving Main Street: Cities Pick Up Recovery


Costco Earnings Hurt By Sales Limits


Do Offline Retailers Regret Forgoing eCommerce?


Retail Job Losses Await COVID-19 Turnaround


Clienteling Gives Retailers COVID-19 Options


Wedding Catering Company Shuffles The Deck


Don’t Count On ‘Revenge Spending’ Post-Crisis


Panera Dials Up Online Grocery Business


Snack Company Rewrites Its Wellness Story


Online Grocery Tees Up A Post-Crisis Market


eCommerce Numbers Spike Across Categories


Shipping Concerns In Nonessential eCommerce


Jury On 5G Introduction Is Still Out


Bankruptcies Sprout On Both Sides Of The Pond



Consumers Cope With Income Loss Amid COVID-19


Retaining Subscribers With Better Payments


Rise Of eCommerce Shopping In Challenging Times


Consumers Go Mostly Digital During Coronavirus


Rising Popularity Of Buy Now, Pay Later (BNPL)



How Real-Time Data Recharges Financial Close


Open Banking, Supply Chain Startups Land B2B VC


Australia's Banking System And SMB Card Adoption


Payment Rail Innovators Tackle Status Quo


Unlocking A New Business Model In Unused Assets


FinTechs Help Banks Ease The PPP Lending Pain


Industrial Operations Find Revenue In Data


B2B FinTechs Add Value Through Open Banking


Redesigning AR For Architecture And Engineering


Authoriti Talks Business Email Compromise


Fashion Industry Supplier Payments Take A Hit

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The Handshake Is Dead, Long Live The Curtsy

When the casualties from COVID-19 are counted, it is looking increasingly likely that the handshake will be one of them, consigned to the dustbin of history for its potential to spread the disease. Which leaves us with the obvious question: What will replace that 2,500-year-old standard way of greeting another person? PYMNTS has a few thoughts. So, nix those air kisses — it’s the PYMNTS Saturday feature.

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New Data: Why COVID-19 Will Be The Connected Economy’s Inflection Point

In the last 22 days, Americans have shifted, en masse, from living in a digital-often world to one that is largely digital-only — and PYMNTS' third study of 2,000+ U.S. consumers during the course of the global pandemic offers compelling new data as proof, including a tripling in the number of consumers who buy groceries online. Karen Webster says the COVID-19 crisis has resulted in a quantum jump in the connected economy, and faster growth. The tragedy is that many traditional physical businesses appear to have lost the possibility of a soft landing, or of gradually transitioning themselves to this digital-only world. Here’s the data and the details.

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