The Health Insurance Portability and Accountability Act (HIPAA) requires healthcare employees to use or share only the “minimum necessary” information they “need to know” to do their jobs. For example, a coder needs to look at the entire record of a patient’s hospital stay to apply all the correct codes. However, perusing the correspondence section of the record is unnecessary and inappropriate.

Provider credentialing is rightfully getting its due as the essential starting point of both the revenue cycle process and the provision of safe care. Still, like other functions, the medical staff office/CVO must demonstrate to its internal and external customers it can succeed using “lean” operation principles. In this 90-minute webinar, speakers Christine Bergeron and Jennifer Cloud will empower leaders and credentialing professionals to learn and speak metrics—the language of administrators. Join us for a unique perspective to learn what measurable productivity benchmarks and walk away with tools to create your key performance indicators (KPI) to track and share for maximum impact.

A United States District Court for the Middle District of North Carolina (the “Court”) ruled in favor of a plaintiff, finding that when an organization adversely affects a person’s future job prospects based on a condition protected under the Americans with Disabilities Act (ADA), it may count as retaliation. In ruling in favor of the plaintiff, the Court found that issues of material fact existed and therefore allowed several claims to proceed to trial, granting in part and refusing in part the defendant’s requests for summary judgments.